Career Opportunities

Commercial Services Representative

Primary Responsibilities:

Performs daily functions necessary to accelerate growth and provide quality service regarding all commercial services products and services. Comprehensive knowledge is necessary of applicable policies, procedures, and processes to implement client requests. Works with management in the implementation of commercial services products and insures their proper delivery to commercial customers. Processes and validates all commercial services product setups. The position requires accountability for the timeliness and accuracy of entire process from receipt of request to completion. Communicates with various levels of internal personnel to coordinate and resolve implementation issues. Exercises judgment within guidelines.
 

Qualification Requirements:

• Possess or be working toward degree in business, finances or related field or possess a comparable level of education and experience. 
• Be energetic and able to work independently and partner with others to drive sales.
• Possess demonstrated success in handling complex customer inquiries, along with a knowledge and understanding of the Bank's commercial services and digital banking products. 
• Exhibit excellent communication and presentation skills and the flexibility to travel to various customer or branch locations are necessary. 
• Be proficient in the use of Microsoft Office applications as well as various external vendor software solutions (Fiserv/APS) and other banking/financial specific software applications and hardware. 
• Be extremely organized and possess the ability to effectively manage time, multi-task and prioritize.
• Be self-motivated and goal oriented in order to grow the commercial services portfolio and be able to function with limited supervision. 

Apply for the Commercial Services Representative Position

Customer Service Specialist

Primary Responsibilities:

Responsible for providing prompt, efficient, friendly customer service including, but not limited to, cash handling, daily balancing, account opening, account maintenance, processing negotiable items, scanning and batching documents. Follows established bank policies and procedures. Recognizes and identifies referral and cross selling opportunities with customers and non-customers and meets or exceeds established sales and referral goals.

Qualification Requirements:

• Banking experience preferred
• Ability to perform all teller and customer services duties
• Ability to exercise professionalism, confidentiality, accuracy, alertness, good judgment, courtesy, tact and patience
• Candidates must possess very strong customer service, time management and organizational skills, as well as effective written and oral communication skills
• This position requires a great deal of flexibility with scheduling to accommodate branch needs, often with little or no advance notice

Apply for the Customer Service Specialist Position

Lending Administration Assistant

Primary Responsibilities:

Provides clerical and administrative support to the lending department. Works closely with Loan Officers, Loan Portfolio Managers and members of the Lending Administration team by supporting the ongoing administration of new and renewed loans by maintaining the loan files in accordance with the Bank's policy. This position will follow career path to underwriting or commercial lending.
 

Qualification Requirements:

Candidates must possess the following qualifications and skills: 

•  High school education or its equivalent is required
• Strong desire to enter lending career field to underwriter or commercial lending
• Previous clerical experience is required
• Be a self-starter with strong time management, analytical and organizational skills
• Be detail oriented and have the ability to work independently and multi-task
• Team player, eager to assist without direction
• Good computer skills and be proficient in Microsoft Office applications, particularly in Word and Excel
• Excellent communication and customer service skills, both written and verbal
• Ability to maintain a positive attitude and approach at all times when dealing with customers, both internal and external
• Exercise professionalism, confidentiality and good judgment

Apply for the Lending Administration Assistant Position

Loan Support Specialist

Primary Responsibilities:

Provides administrative support to commercial loan officers in various aspects of the loan process with a concentration on the loan settlement process. Serves as a point of contact for loan customers by providing a high level of service in response to questions, requests, or concerns as it relates to commercial loans during the settlement process.
 

Qualification Requirements:

Candidates must possess the following qualifications and skills:

• High school education or its equivalent is required
• Strong time management, organizational and analytical skills
• Good computer skills with a proficiency in Microsoft Office, particularly Word and Excel
• Effective communication skills, both written and verbal
• Be a self-starter and detail oriented
• Ability to work independently, and multitask
• Excellent customer service skills and the ability to maintain a positive approach and attitude at all times when dealing with customers, both internal and external
• Exercise professionalism, confidentiality, and good judgment. 
• Candidates with knowledge of the loan process, lending regulations and loan documentation are preferred.

Apply for the Loan Support Specialist Position