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Early Closing Announcement: In observance of Memorial Day, our Saturday Support Line will close at 12:00 pm on Saturday, May 25, 2019. If you need assistance, please call 301-643-7142 between the hours of 8:30 am and 12:00 pm. Thank you. 
 

Career Opportunities

EXPERIENCE WHAT EXCEEDING EXPECTATIONS IS ALL ABOUT!

Community Bank of the Chesapeake is made of up passionate people who work hard to exceed expectations. We seek career-minded people who can contribute to our culture of excellence. If you’re interested in an opening listed below, we invite you to apply.

Click here to learn more about our benefits package. >

Business Banker

Primary Responsibilities:

Identifies, acquires and grows new relationships with business customers within a defined market. Creates and develops a list of prospective clients through multiple sources including external referral sources, internal referrals from bank partners as well as self-acquired leads. Responsible for executing outbound calling efforts to gain and expand deposit relationships for the Bank. Executes daily prospecting and attends events both during and after business hours relating to business development. Participates in community events to increase the Bank's visibility and to enhance new business opportunities. Partners with other line of business specialists to cross sell appropriate business products and services. Works with Business Banking Manager to develop sales strategy and leads marketing efforts in a defined territory. Consistently communicates with the Manager regarding product improvement recommendations, escalating customer concerns and business development issues. Responsible for reporting sales activity and outbound efforts to Business Banking Manager. 
 

Qualification Requirements:

Candidates should possess the following qualifications and skills:
  • A background in financial sales and business development for at least three to five years
  • Bachelor's degree or a comparable level of experience and education is required
  • Ability to thrive in a fast-paced environment with very high expectations for quality of work
  • Strong project management aptitude and a proven record of applying a strong work ethic to effectively multi-task and meet deadlines in a timely manner
  • Excellent written and verbal communication skills as well as the ability to communicate and provide meaningful reports to all levels
  • Ability to develop and execute presentations for relationship acquisitions
  • High level of professionalism and well developed analytical skills 

 

Apply for the Business Banker Position >

Customer Service Specialist

Primary Responsibilities:

Responsible for providing prompt, efficient, friendly customer service including, but not limited to, cash handling, daily balancing, account opening, account maintenance, processing negotiable items, scanning and batching documents. Follows established bank policies and procedures. Recognizes and identifies referral and cross selling opportunities with customers and non-customers and meets or exceeds established sales and referral goals.

Qualification Requirements:

  • Banking experience preferred
  • Ability to perform all teller and customer services duties
  • Ability to exercise professionalism, confidentiality, accuracy, alertness, good judgment, courtesy, tact and patience
  • Candidates must possess very strong customer service, time management and organizational skills, as well as effective written and oral communication skills
  • This position requires a great deal of flexibility with scheduling to accommodate branch needs, often with little or no advance notice

Apply for the Customer Service Specialist Position >

IT Communications Specialist

Primary Responsibilities:

Responsible for oversight, maintenance and troubleshooting of all Bank voice and data communication functions. Serves as the lead contact with all telecommunications and data service providers. This position requires interfacing and coordinating with senior level management to ensure voice and data communications are in line with the Bank's strategic plan. Investigation of new and evolving technologies will be an ongoing responsibility of this position. 
 

Qualification Requirements:

Qualified candidates must possess the following qualifications and skills: 
  • Bachelor's or Associate's degree in the Information Technology field with two years network administration experience, or at least four years' experience in network administration and troubleshooting in lieu of a degree
  • Process knowledge of and two years' experience with the following
    • Networking and communications hardware
    • TCP/IP and voice communication protocols, including VoIP
    • Ability to document and diagram voice and data networks
    • Voice and data problem troubleshooting
  • Virtual private networking
  • Endpoint protection experience is required 
  • Experience identifying and troubleshooting technical issues over the phone
  • Excellent customer service and communication skills as well as the ability to work independently
  • Ability to exercise professionalism, confidentiality, good judgment and be detailed oriented
  • Ability to work effectively with customers and internal team members
  • Strong time management, analytical and organizational skills

Apply for the IT Communications Specialist Position >

IT Help Desk Analyst

Primary Responsibilities:

Acts a the primary contact for troubleshooting questions and resolving problems dealing with system user difficulties. Monitors the help desk submissions and logs them accordingly. Assists in ensuring adherence to policies and procedures for IT. Evaluates and researches user difficulties and identifies situations requiring referral to appropriate personnel. Is responsible for completing daily duties as assigned. Assists other department members as needed. 

Qualification Requirements:

Qualified candidates must possess the following qualifications and skills: 
  • Associate's degree in Information Technology or a related field, or at least 1-2 years' experience in helpdesk troubleshooting. Candidates should be pursuing or willing to pursue an IT related degree or certifications
  • Good computer skills and the ability to effectively apply problem-solving skills to troubleshoot user issues. Candidates must be proficient in Microsoft Windows and Office software applications, as well as possess thorough knowledge of internet browsers
  • Excellent customer service and communication skills as well as the ability to work independently
  • Ability to exercise professionalism, confidentiality, good judgment and be detail oriented
  • Ability to multi-task
  • Basic networking knowledge and software installation experience is required
  • Experience identifying and troubleshooting technical issues over the phone
  • Banking experience and Fiserv knowledge is strongly preferred
  • Strong interpersonal skills to work effectively with users and team members

Apply for the IT Help Desk Analyst Position >

 

EQUAL OPPORTUNITY EMPLOYER/VETERANS/DISABLED Apply online for the positions above by clicking the link provided or submit your resume by mail. If you have questions, contact our Human Resources Manager at careers@cbtc.com or 888-745-2265. Please do not submit your resume by email.