Experience what exceeding expectations is all about!

Community Bank of the Chesapeake is made up of passionate people who work hard to exceed expectations. We seek career-minded people who can contribute to our culture of excellence. If you’re interested in an opening listed below, we invite you to apply. 
Our Benefits Package

Branch Operations Manager

Primary Responsibilities:

Directs the growth and profitability of the branch in both commercial and consumer development. Consistently applies sales management practices and routines to ensure effective execution of the quarterly branch plan (i.e. sales meeting, coaching, recognition, etc.). Leads by example to enhance the branch, ensuring the highest quality of customer service. Supervises the branch operations and oversees staff. Provides excellent service to all visitors to the branch, acknowledging customer needs and suggesting bank services as appropriate. Consistently communicates with the Branch Sales Manager regarding procedural and product improvement recommendations, staffing issues, and escalating customer concerns.

Qualification Requirements:

  • Bachelor's degree and five years of previous banking experience in a managerial position with an emphasis on branch operations. Comparable work-related experience may be acceptable, depending upon experience
  • Excellent human resource skills in dealing with employees
  • Ability to perform all customer services and understand teller functions
  • Exercise professionalism, confidentiality, accuracy, alertness, good judgment, courtesy, tact and patience
  • Exhibit strong customer service skills
  • Ability to adhere to a professional dress code
  • Proven leadership, time management and organizational skills as well as effective written and oral communication skills
  • Ability to meet deadlines as determined by the Branch Manager
This position requires a great deal of flexibility with scheduling to accommodate branch needs, often with little or no advance notice.  Apply for the Branch Operations Manager Position

Customer Service Specialist

Primary Responsibilities:

Responsible for providing prompt, efficient, friendly customer service including, but not limited to, cash handling, daily balancing, account opening, account maintenance, processing negotiable items, scanning and batching documents. Follows established bank policies and procedures. Recognizes and identifies referral and cross selling opportunities with customers and non-customers and meets or exceeds established sales and referral goals.

Qualification Requirements:

  • Banking experience preferred
  • Ability to perform all teller and customer services duties
  • Ability to exercise professionalism, confidentiality, accuracy, alertness, good judgment, courtesy, tact and patience
  • Candidates must possess very strong customer service, time management and organizational skills, as well as effective written and oral communication skills
  • This position requires a great deal of flexibility with scheduling to accommodate branch needs, often with little or no advance notice
Apply for the Customer Service Specialist Position

Director of Marketing & Communications

Primary Responsibilities:

Responsible for the planning, development and implementation of all the Banks marketing strategies, marketing communications and public relations activities, both external and internal. Responsible for organizing, leading, directing and monitoring the marketing staff’s efforts to effectively reach the strategic initiatives of the Bank. Responsible for strategy and deployment of new products and services from concept through creative development, execution and adoption for all areas of the Bank. Directing and measuring the impact of the marketing and business development strategies implemented, both internally and externally. Ensures all marketing activities comply with established bank policies and procedures and regulatory guidance. The Director of Marketing and Communications will be required to collaborate and strategize with all departments of the Bank.

Qualification Requirements:

Qualified candidates must possess: 
  • A bachelor's degree in marketing, communications or a related field is required. An MBA or other higher degree is preferred.
  • Proven experience developing and implementing successful marketing strategies for new and existing products and services. 
  • Experience in Public Relations would be preferred.
  • Technical ability to support the creative process, as well as a minimum of ten years marketing experience.
  • Excellent oral and written communication skills to create a message and lay out strategies effectively.
  • Strong planning ability, attention to details and the ability to work in a self-directed manner.
  • Strong knowledge of social media and digital marketing strategy.
  • Ability to deal with and maintain confidentiality of information.
  • Solid analytical, organizational, problem solving and decision-making skills.
  • Experience with essential digital marketing tools and technologies including Microsoft and Adobe suite products and CRM tools.
  • Be highly motivated and able to work independently as well as collaboratively within a group.
  • Strong leadership skills with the composure to maintain professionalism under pressure.
Apply for the Director of Marketing & Communications Position

EQUAL OPPORTUNITY EMPLOYER/VETERANS/DISABLED Apply online for the positions above by clicking the link provided or submit your resume by mail. If you have questions, contact our Human Resources Manager at careers@cbtc.com or 888-745-2265. Please do not submit your resume by email.