Customer Service Specialist

Primary Responsibilities:

Responsible for providing prompt, efficient, friendly customer service including, but not limited to, cash handling, daily balancing, account opening, account maintenance, processing negotiable items, scanning and batching documents. Follows established bank policies and procedures. Recognizes and identifies referral and cross selling opportunities with customers and non-customers and meets or exceeds established sales and referral goals.

Qualification Requirements:

  • Banking experience preferred
  • Ability to perform all teller and customer services duties
  • Ability to exercise professionalism, confidentiality, accuracy, alertness, good judgment, courtesy, tact and patience
  • Candidates must possess very strong customer service, time management and organizational skills, as well as effective written and oral communication skills
  • This position requires a great deal of flexibility with scheduling to accommodate branch needs, often with little or no advance notice

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Internal Staff Auditor

Primary Responsibilities:

Responsible for executing various financial, compliance and operational audits in accordance with the accepted standards in order to determine adherence with policies, procedures and applicable laws and regulations. 

Qualification Requirements:

 
  • One or two years accounting experience
  • Professionalism, confidentiality, accuracy, alertness, good judgment, courtesy, tact and patience
  • Very strong customer service skills 
  • Proven time management and organizational skills, as well as effective written and oral communication skills 
  • Methodical approach to problem solving 
  • Attention to detail and ability to multi-task 
  • Strong adeptness in Microsoft applications, particularly Word and Excel
  • Internal audit experience preferred
  • Candidates pursuing a business or related degree are preferred

At least two years extensive knowledge of banking and regulations 

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