Coronavirus 2019-nCoV

 

Lobby Closures - Drive Thru Transactions Only


March 20, 2020 - To ensure the health and safety of our customers and employees and to help stop the spread of Coronavirus (COVID-19), effective Monday, March 23, 2020, all branch lobbies will be closed until further notice. We will be handling banking transactions through the drive-thru only or by appointment during normal business hours. To make an appointment, please call your local branch.


Bank Online and Through Our Mobile App 

 

We understand that some of our customers may wish to limit public interactions as much as possible. Please keep in mind that Community Bank of the Chesapeake offers convenient solutions to banking without visiting
a local branch.

We invite you to leverage these tools for banking that is convenient and secure. Please contact your local branch if you have any questions. We are here to help.

We will continue to closely monitor this situation and communicate with you. Please visit www.cbtc.com/COVID-19 for continued updates, best practices and important information. For additional information on COVID-19, visit the Center for Disease Control and Prevention (CDC) at cdc.gov.

 

A Note From Us - COVID-19 Update


March 13, 2020 - Community Bank of the Chesapeake is committed to the welfare of our customers, team members and community.  Like many, we are proactively monitoring news and developments regarding the Coronavirus (COVID-19).  We feel it is important for us to provide you an update on our preparedness efforts and plans to help both protect our customers and make our banking centers and services available to you.   
 
What Are We Doing
 
We have a team of individuals closely monitoring COVID-19 and ready to implement contingency plans should they become necessary.  We have a comprehensive Pandemic Plan and team in place to ensure banking services and resources are made available to our customers. Our goal, and that of the plan, is to prevent any service disruptions and minimize customer impact. 
 
Our branches remain open with normal business hours.  Our teams are following CDC guidance for prevention, including washing hands, limiting social space exposure, keeping workspaces clean and sanitized and implementing remote work access plans.
 
Bank Online and Through Our Mobile App
 
We understand that some of our customers may wish to limit public interactions as much as possible.  Please keep in mind that Community Bank of the Chesapeake offers convenient solutions to banking without visiting a branch.
 
We invite you to leverage these tools for banking that are convenient and secure.  Please contact your local branch if you have any questions.  We are here to help.
 
•             Online and Mobile Banking for account monitoring, depositing checks, paying bills, making transfers, viewing credit scores and more at www.cbtc.com. If you are not currently enrolled in Online Banking, you can do so here, or enroll directly via our mobile app - download our app, CBTC Mobile, in your app store - Apple or Google
 
              Access Business Online Banking here or download the Business Mobile App here - Apple or Google 
 
•             Telephone Banking and Customer Support Center for account information and assistance can be reached at 888-745-2265. Email us at onlinehelp@cbtc.com with any questions.

The Support Center is available Monday - Thursday from 8:30 a.m. to 11:00 p.m., Friday from 8:30 a.m. to 9:00 p.m. and Saturday from 9:00 a.m. to 5:30 p.m.
 
•             Access to the Allpoint Network’s 55,000+ ATMs worldwide to withdraw cash 
 
We are committed to the financial success of our customers and businesses.  If you have any questions or concerns regarding your particular finances or are financially impacted, we stand by ready to work with you. Please do not hesitate to contact your banker with any concerns. 
 
We will continue to closely monitor this situation and communicate with you. Please visit www.cbtc.com/COVID for continued updates, best practices and important information.  For additional information on COVID-19, visit the Center for Disease Control and Prevention (CDC).
 
Thank you for banking with us.

William Pasenelli                               
Chief Executive Officer                     

James Burke
President


Beware of Possible Scams​

Coronavirus: Scammers follow the headlines

Scammers are taking advantage of fears surrounding the Coronavirus. They’re setting up websites to sell bogus products, and using fake emails, texts and social media posts as a ruse to take your money and get your personal information. The FTC shares more about these scams and how you can protect
yourself in this 2 part series.
 

Being a Local Bank

Being a local bank means our commitment is to the community.  From our customers to employees to local businesses, community is more than our name. 

We have the flexibility and autonomy to make decisions quickly. This is especially useful with our lending products. We want what’s best for you, which means offering competitive rates and flexible terms for smarter borrowing.

We provide top-of-the-line products to fit your lifestyle just right. With our online and mobile banking services, you have access to your accounts around-the-clock. Easily download our robust mobile app to deposit checks from your smartphone the moment you receive them for better cash flow management. Pay your bills and your friends and family from your phone too with Bill Pay and Person-to-Person payments.

Our products serve you now—and in your future. Plan for big expenses like a child’s education, a dream vacation or retirement with our savings accounts and wealth planning services.

Wherever life takes you, know that you’ve got a local financial partner passionate about providing the tools for better banking and better living.